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My rank has gone

Discussion in 'Bug Reports' started by NoWayItsStephen, Nov 12, 2016.

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  1. NoWayItsStephen

    NoWayItsStephen Member

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    Hello there guys ive just logged on and it says i dont have gold rank anymore why?

    my Name is XxxHaxerProxX
     
  2. agent320

    agent320 Member

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  3. NoWayItsStephen

    NoWayItsStephen Member

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  4. NoWayItsStephen

    NoWayItsStephen Member

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    Wha ya mean??
     
  5. Spyro/Blades

    Spyro/Blades Member

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    As said above contact that email, give show them your receipt and it should be sorted
     
  6. Syber404

    Syber404 Member

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    If you have proof that you had GOLD rank is your issue resolved soon ...
     
  7. Spyro/Blades

    Spyro/Blades Member

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    This may be a scammer to, your rank is tied to your mojang account ( i think its your uuid) so even changing your name youll still have it
     
  8. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Any payment concerns, please email sales@cubecraft.net. In your email, please be sure to include your receipt as proof of purchase. They will aim to respond within 48-72 hours.

    ~ Locked
     
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