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My ban appeal has been approved but it said that I'm still banned when I get on the server

Discussion in 'Bug Reports/Support' started by Firehawk4839, Nov 1, 2016.

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  1. Firehawk4839

    Firehawk4839 Member

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    It said my ban appeal is approved, but when i get on the server it said I'm still banned even though my ban appeal has been approved. I am not sure why this is happening. Please help me with this situation. Also my username for minecraft is Firehawk4839. Thank you
     
  2. Cynamooo

    Cynamooo Member

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    I see you were banned for compromised account, did you already changed your password?
     
  3. Firehawk4839

    Firehawk4839 Member

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    Yes i did Cynamooo
     
  4. Firehawk4839

    Firehawk4839 Member

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    C
    I did
     
  5. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    If you name is FireHawk4839 you have not appealed to your recent compromised account. The first appeal has been accepted, but the newest one, which was on October 10, 2016 hasn't been appealed yet.

    You can appeal by clicking here: https://appeals.cubecraft.net/
     
  6. Firehawk4839

    Firehawk4839 Member

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    oh..:(
     
  7. Firehawk4839

    Firehawk4839 Member

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    yeah but it kept saying incorrect apeal code so that one was the only that worked
     
  8. RockBob4

    RockBob4 Member

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    At least you know what's happening now.
     
  9. Firehawk4839

    Firehawk4839 Member

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    i
    t h
    it just kept saying incorrect apeal code and I know that i am entering the correct apeal code for SURE.
     
  10. Firehawk4839

    Firehawk4839 Member

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    I really just want to play on the server :(
     
  11. RockBob4

    RockBob4 Member

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    Did you get and put in the new appeal code?
     
  12. Firehawk4839

    Firehawk4839 Member

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    It just gave me the same apeal code everytime
     
  13. Firehawk4839

    Firehawk4839 Member

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  14. RockBob4

    RockBob4 Member

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    hmm. Maybe screen shots will help? (not including the code)
     
  15. Firehawk4839

    Firehawk4839 Member

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    pls i really need help
     
  16. Firehawk4839

    Firehawk4839 Member

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    screen shots of what?
     
  17. RockBob4

    RockBob4 Member

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  18. Firehawk4839

    Firehawk4839 Member

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    thats weird its gave me a new appeal code now its working
     
  19. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Have you tried using the most updated code? Try logging in again into cubecraft and type in the new appeal code you see there.
     
  20. Firehawk4839

    Firehawk4839 Member

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    THANK YOU GUYS I HOPE TO PLAY THE SERVER AGAIN!! THX :):):)
     
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