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Me quitaron mi rango diamante

Discussion in 'Bug Reports/Support' started by SP4RT4209, Sep 14, 2016.

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  1. SP4RT4209

    SP4RT4209 Member

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    Hola disculpen lo que pasa es que me banearon por error de pago y ya me desbanearon pero me quitaron mi rango diamante tengo el correo de cuando me lo compre y todo eso pero quisiera sabes si me lo devuelven o que? me costo mucho comprarlo y quisiera que me lo devolvieran porfavor espero una respuesta y si quieren aqui esta el correo. Aclaro antes me llamaba Sparta_209 ahora me llamo SP4RT4209. Solo quisiera que me devolvieran mi rango ya que si me costo mucho.

    CubeCraft Games - Virtual Store

    Hello Sparta_209,

    Thank you for your purchase! This email confirms that we have received your payment and you should receive your items soon.

    If you do not receive your items in the next 10-15 minutes, please contact a member of staff on our server. Please do not email Mojang or Buycraft.

    Purchased packages:



    • 1 x Iron to Diamond


    Your details:



    • Name: Guillermo
    • Address: <Removed>
    • Country: <Removed>


    <Removed>




    We hope you enjoy your time on our server. Purchases are usually delivered within 15 minutes, however sometimes I may take a little longer. If you've bought a rank on the server you may need to relog for your rank to be seen. If you need any help with your purchase or if it isn't delivered please contact us - we're be more than happy to help. You can email us directly at: sales@cubecraft.net or ring our UK number: 0161 447 9164.

    If your purchased goods are not automatically credited please email the address above and we aim to reply within 48hours.

    Thank you once again,
    CubeCraft Games


    Disclaimers:
    CubeCraft Games (Also referred to as "CCG", "CCGN", CubeCraft Games Network" or "CubeCraft") are not related to or affiliated with Mojang or Microsoft Inc. Any issues relating to the purchase of goods from us or issues with our systems/network should be directed to our support department: support@cubecraft.net
     
    Last edited by a moderator: Sep 14, 2016
  2. A Christmas Hangar

    A Christmas Hangar Member

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    contactas sales@cubecraft.net o llama al (prefijo ingles) 0161 447 9164

    Compraate una mejora de rango de iron ad Diamond. Si no tenias el rango "iron" has donado el dinero, no comprado nada, si fue un error indicalo en la dirección de correo anterior
     
  3. SP4RT4209

    SP4RT4209 Member

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    nonono lo que pasa es que tambien tenia el rango iron ya comprado solo fue una mejora
     
  4. A Christmas Hangar

    A Christmas Hangar Member

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    entonces contactas el correo que te he dejado antes o llamalos, ten en cuenta que si cancelaste la transacción tampoco se decontó dinero.
     
  5. SP4RT4209

    SP4RT4209 Member

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    ok pero todo fue legal pague todo con paysafecard y de repente me banearon por erro de pago
     
  6. A Christmas Hangar

    A Christmas Hangar Member

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    contactalos, yo no puedo hacer más
     
  7. SP4RT4209

    SP4RT4209 Member

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    ok muchas gracias
     
  8. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Please email sales@cubecraft.net with your receipt attached as proof of purchase. You will get a responce within 48-72 hours.

    ~ Locked.
     
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