lost rank?

Discussion in 'Support' started by TimonThijs, Jan 24, 2016.

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  1. TimonThijs

    TimonThijs Member

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    Hi,

    I just bought a new minecraft license. I used to have Emerald rank in the old one. Is there anyway I can load or reinstall the rank into my new license?


    thanks
    Timon
     
  2. I think that you should contact the helpdesk for this : sales@cubecraft.net this is their email . if you send them a email with youre problem they will try to mail you back within 48 hours
     
  3. AdventureeTree

    AdventureeTree Member

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    @TimonThijs I am sorry but there's noway to transfer your rank from your account to your new one.
     
  4. Moooofin

    Moooofin Member

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    As @AdventureeTree has stated, ranks are not transferable between accounts, sorry.

    Locked
     
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