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Im having trouble with a payment

Discussion in 'Bug Reports/Support' started by xXJustMehXx, Sep 12, 2016.

  1. xXJustMehXx

    xXJustMehXx Member

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    Excuse me. Im having trouble at the payment of a gold rank that I want to buy, I have a mastercard debit card but it says that the transaction wasnt completed what can i do? I am in america does it have to do anything with the problem? thank you
     
  2. BuildBuild25

    BuildBuild25 Member

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    Make sure you are using USD. Otherwise, contact sales@cubecraft.net who will respond within 72 hours.
     
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  3. iAxelGM

    iAxelGM Member

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  4. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    When I bought diamond rank, the same thing happened. If this happens, stop using the card. This means that your bank provider does not accept this purchase. (If you want to know why, ask your bank provider.)

    If you want to fix this, you must use a different card in order to pay.