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i have problems with reporting

Discussion in 'Bug Reports/Support' started by HyperGirl, Nov 29, 2016 at 6:00 PM.

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  1. HyperGirl

    HyperGirl Member

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    can someone help me? i have problems with reporting. if i want to report there stands"Error! Please only upload images which are smaller than 5MB or attach video evidence" but i have a document with a screen and it is 496KB so it isnt even MB, what do i need to do?
     
  2. NedGaming

    NedGaming Member

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    @Mac @Nikoshka
     
  3. Mac

    Mac Admin Staff Member Head Administrator

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    Probably because you're uploading a 'document' and not an image?
     
  4. Skifby

    Skifby Member

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    Do you have any video evidence of this happening? Would make us a bit easier to look in.
     
  5. NedGaming

    NedGaming Member

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    Isnt that possible then?
     
  6. JvwerMcGames

    JvwerMcGames Member

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    if you're using a document:
    copy and paste 1 image in paint and save it
    if you've more images copy and paste them one at a time and safe it with paint
     
  7. CheatersDontWin

    CheatersDontWin Member

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    Don't save your images in a document.
    You'll need to save them apart.
    (You can use Paint/Paint.net/Photoshop/etc for this)

    * If you still need help tell us
     
  8. HyperGirl

    HyperGirl Member

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    thnx guys it worked
     
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  9. JvwerMcGames

    JvwerMcGames Member

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    Great!
     
  10. xx_360noscope101

    xx_360noscope101 Member

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  11. MooTa_YT

    MooTa_YT Member

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    I agree.
     
  12. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Problem has been resolved

    ~ Locked
     
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