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I GOT HACKED!!!

Discussion in 'Bug Reports/Support' started by TheMatthewPlays, Oct 27, 2016.

  1. TheMatthewPlays

    TheMatthewPlays Member

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    So i bought a gold rank on this server but my account got hacked and is now under the name "TheGizmoPlayz" is there any way i can somehow get the rank to me. I have the receipt printed and anything else needed. I just really need help. I bought a Gold Rank and now he gets a free rank and i have to buy it again? That is not fair. I hope staff is able to help me. Please contact me. I'm not asking to get my account back I'm just asking if you can take away the gold from that account and give it to me on my new account. Please contact me.
     
  2. Legendary Spyro

    Legendary Spyro Member

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    You try to to get the account back first if you can access it change the password and thatll lock the hacker out
     
  3. KronosReeper

    KronosReeper Member

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    I don't think this is going to happen because this could easily be just some dumb excuse to get a free rank. as @Spyro The Dragon said, try to get your account back, even if you don't want to. Can you sill change your password or is your account completely gone?
     
  4. Legendary Spyro

    Legendary Spyro Member

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    He says he has the reciept for the rank idk what they look like though

    You can not get an Account transfer because theres no way of proving if the account is yours
     
  5. Chimpeeze

    Chimpeeze Member

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  6. Legendary Spyro

    Legendary Spyro Member

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    @zRinne has this been answered?
     
  7. CupcakeDerp123

    CupcakeDerp123 Member

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  8. CupcakeDerp123

    CupcakeDerp123 Member

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    thats treu
     
  9. CupcakeDerp123

    CupcakeDerp123 Member

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  10. Zrathex

    Zrathex Member

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    I am really sorry that your minecraft account got hacked. How ever, if your account is completely gone, then you would unfortunately have to buy a new account cause Mojang doesn't care about us. Make sure you mail sales@cubecraft.net and the wait time would be around 24-48 hours, if you have a new mc account so they can be able to handle the issue.
     
  11. xx_360noscope101

    xx_360noscope101 Member

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    Please you could have just put that in one post. There is an edit button for a reason.

    If your account got hacked, you probably want to change your password through mojang. Once you do that, the hacker will immediately lose access to your account until they get the password. If that fails, you can email support@cubecraft.net and/or sales@cubecraft.net for your situation. Or you can email mojang to help you out.
     
  12. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Unfortunately, we don't do rank transfers, as there is no way to confirm that the player that has been hacked is really you. (Please bare with this, trust me. There's no way to get you confirmed.) The best thing to do right now is to try to get your account back.

    If you can't get your account back, try contacting Mojang.
     
  13. Zrathex

    Zrathex Member

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    Actually, there is a way. I have done it before