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I can't buy anything from the store in USD

Discussion in 'Bug Reports/Support' started by CrystalGirl10, Jul 9, 2016.

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  1. CrystalGirl10

    CrystalGirl10 Member

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    I can't buy anything from the store in USD. It never switches to USD like its supposed to and when I switch it before I check out it goes to Britain dollars.
     
  2. Moooofin

    Moooofin Sr. Mod Staff Member Sr. Moderator

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    Your payment method should automatically switch it to Dollars when you checkout
     
  3. Marco Slater

    Marco Slater Owner Staff Member Owner

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    Our store will always charge you in British Pounds (GBP) regardless of the display currency you select.

    If you pay by card, the card provider (eg your bank) will automatically convert it to dollars for you, so you should be able to checkout fine.
     
  4. CrystalGirl10

    CrystalGirl10 Member

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    @Marco Slater we have tried to pay and check out but it didn't give me the rank. I'll try again later. Thank you for the support!:):cube:
     
  5. CeleDoesn'tPlayz

    CeleDoesn'tPlayz Member

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    This happened to me, can you specify what card are you using? (Visa, MasterCard, PayPal, etc.)
     
  6. MrNatNgu

    MrNatNgu Member

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    Hello Marco Slater, Ive sent Cubecraft an email about me purchasing a gold rank and It isn't working correctly. Thanks!!!
    Regards Nathan Nguyen
     
  7. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Please don't reply to threads that are older than 14 days or 2 weeks. This is considered necroposting and isn't allowed on the forums.
     
  8. Anmazing

    Anmazing Helper Staff Member Helper

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    Please be patient, you should get a reply within 72 hours. Also, replying to threads older than 2 weeks is not allowed.
    If you have any more questions, feel free to ask and I'll try to respond as soon as possible.

    ~Locked
     
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