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I bought the Diamond rank yesterday and has not yet been activated

Discussion in 'Bug Reports/Support' started by Thendplayer, Apr 15, 2015.

  1. Thendplayer

    Thendplayer Member

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    Hello,
    I write this to ask what is happening with the ranks in CubeCraft. I bought the Diamond rank yesterday and has not yet been activated. Whats going on? I pay almost 100€ for this rank and in 24 hours that is no active yet. I'm very scared. Please help me, and give me a solution... I send an e-mail to "support@cubecraftgames.net" but nobody answer me yet (And I sent the e-mail yesterday). And I sent a twitter message but only said that I need to send an e-mail to CubeCraft (And I did it). I don't no what I have to do more. And the best is that I'm not the only person that have this problem. I know that minimum 3 people more have this problem...
    If you need, my username in minecraft is "Thendplayer". Please help me...
     
  2. Elphios

    Elphios Member

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    Please, be patient.
     
  3. ModernRevolution

    ModernRevolution Member

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    Did you use the appropriate caps when writing your ign? (Thendplayer instead of thendplayer) ?