i have sent 2 emails to the firstname.lastname@example.org account asking about my rank. it has been 6 days since i purchased said rank. i don't have that rank. i've posted forum post after forum post asking about this issue and to no avail. i have contacted support multiple times, they do not reply. so that means i have to go here to get support. don't tell me to send a message to them, i have already done that twice. IGN: Superhaystack Order Number : 205803212885 Merchant Order ID : 407539823 i hope you can somehow finally help.