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Help, "Your account was compromised" I should be unbanned but i'm not!

Discussion in 'Bug Reports/Support' started by ElitePvP, Nov 20, 2016.

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  1. ElitePvP

    ElitePvP Member

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    I was logging on like i normally do then it says i am banned for "Your account was compromised" and i went changed my password then got unbanned but when i log in i am still banned? Help!
     
  2. Skifby

    Skifby Mod Staff Member Moderator

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  3. Neddypoo

    Neddypoo Member

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    Your banned for your own security:)
     
  4. Spyro/Splat

    Spyro/Splat Member

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    @Skifby @NedGaming neither of you answered it right i think,

    His issue is he did change password he did appeal he did get the unban but it says hes still banned when he tries to log in, if my translation is correct then i can say iveseen these posts multiple times
     
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  5. AnonymousVoter

    AnonymousVoter Member

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    A compromised account ban happens when your account has been made public or when the account joins from an IP a far distance away from where it's normally used.

    You have to change your password incase someone does have your login information.

    You can appeal @ https://appeals.cubecraft.net/ and then wait for it to be seen.
    @Nikoshka @Anmazing lock?
     
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  6. Nikoshka

    Nikoshka Mod Staff Member Moderator

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    Please change your Minecraft password and the appeal at http://appeals.cubecraft.net

    I would also recommend changing the password of the email which is linked to your Minecraft account.

    ~ Locked
     
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