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Help can't buy gold rank upgrade

Discussion in 'Bug Reports/Support' started by zombiefide, Mar 19, 2016.

  1. zombiefide

    zombiefide Member

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    So i come onto the server shop today to buy lapis to gold rank and it won't let me. so can anyone please tell me why i can't do this. Thanks.
    My username is Zombiefide239 and I'm saying hi in chat in one of my screenshots attached to this to prove I'm lapis rank.
     

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  2. xMegaCoolx

    xMegaCoolx Member

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  3. zombiefide

    zombiefide Member

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    ok i will thanks
     
  4. xMegaCoolx

    xMegaCoolx Member

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    No problem, I'm here to help (or trying to help) people. ;)
     
  5. FlamingKieron

    FlamingKieron Member

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    On the new shop there is no rank upgrade section so if i buy lapis how much will it be to upgrade to Gold?
     
  6. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Weird. I heard that most people can't upgrade their ranks either. It's nor just you. If people are upgrading from any rank to a higher rank it will usally say "You are not allowed to purchase this item". Correct me if I'm wrong, but if you buy something like just Gold Rank it will allow you. Just not the upgrade from a rank to another rank.

    But as xMegaCoolx said email: sales@cubecraft.net

    I don't think sales@cubecraftgames.net or support@cubecraftgmaes.net works (Correct me if I'm wrong)