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Hacked Ridkiller

Discussion in 'Bug Reports/Support' started by xGamersHDx, Oct 24, 2016.

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  1. xGamersHDx

    xGamersHDx Member

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    i got a account with the name Ridkiller it have diamond rank but i.m hacked and i can't play that account my account now is xGamersHDx but i need the diamond rank how can i get it back

    HELP ME PLEAS
     
  2. Donald Trump

    Donald Trump Member

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    Contact Mojang and change your account pasword. They'll work to resolve the issue within one week.
     
  3. xGamersHDx

    xGamersHDx Member

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    that's the problem we have do everthing but it don't work i,m mad on Mojang about that my new account is xGamersHDx
     
  4. Legendary Spyro

    Legendary Spyro Member

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    Your account can be banned until its saftley reaquired @Camezonda what do you suggest?
     
  5. jollow250

    jollow250 Member

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    well once you get your account back it will be hard to convince the server of what happened so i would say if you don't have one and there is no record of you having one then you could get it again but man that is so bad
     
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  6. xGamersHDx

    xGamersHDx Member

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    i,m not banned on cubecraft i don't hack i,m can't login with my minecraft account that's the problem i wanna get my Diamond rank on xGamersHDx back Ridkiller is done you can check it Ridkiller is hacked i have do everthing but nothing :S i hope that's not a problem for staffteam i hope they can give me the diamond rank on xGamersHDx.
    i have do everthing but i can't get my account back
    really i'ts my account you can see for the last online a year ago that's because i,m hacked

    HOW CAN I GET MY ACCOUNT BACK !!!
     
  7. Camezonda

    Camezonda Mod Staff Member Moderator

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    If your account has been hacked, the best option is to reset your password. If you cannot reset it, email Mojang. If you don't get anywhere, sadly thats the last option :( With your new account, have a complex password and change it every month. And remember to keep the transaction ID of the new account, that will prove that its your account.

    Atm your old account hasn't been used by a hacker, so its safe, for now. You can attempt to contact Mojang on all platforms and to be honest just spam them for help. Sadly, Mojang really doesn't care about accounts being hacked, they will try to help, but they won't try hard enough.
     
  8. xGamersHDx

    xGamersHDx Member

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    That's the point i have the payment of it
     
  9. xGamersHDx

    xGamersHDx Member

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    but I do not get it back Mojang is emailed What if I have a receipt and I show it to you that you can then convert ???
     
  10. xGamersHDx

    xGamersHDx Member

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  11. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    We unfortunately don't give refunds to players that bought the rank. Once you buy the rank, there's no refunds. As Camezonda said above, try to see if you can gain access to your account. We also don't do rank transfers as there's no way to confirm, your the owner of the account. Also, if we do this one rank transfer to you, other players will ask for it to. (Everything will be caustic.)