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Error payment

Discussion in 'Bug Reports/Support' started by Rickyto, Oct 26, 2015.

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  1. Rickyto

    Rickyto Member

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    I own the minecraft account "Rickyto" and Friday 23 October I received an iron rank , the truth is that I did not buy the rank, It was given to me by a friend as a gift for my birthday the problem is that she bought it from a credit card which had expired your balance which resulted in a return to the purchase of the rank and therefore failed to pay and I resulted being banned, not only that but I got my iron rank taken away. I would like to be unbanned because the rank is most likely already been removed and I would be remaining as Stone. I also submitted an apeal which has more information and an email to cube craft. I hope you are able to fix this mistake. Thank you.
     
  2. MisterBigChin

    MisterBigChin Member

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    If you email cubecraft explaining this problem, i'm sure they can help you there ;)
     
  3. iTzBryanSeba469

    iTzBryanSeba469 Member

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    banned payment error

    Hello Yesterday I Bannearon BUY Gold Rank Well i was playing and that and then the next day it is today iva me one Putting a record and when I entered the server told me nothing ban and unban could ise me

    (This is the server on which more play and record with my subs ) :(

    Username:iTz_BryanSeba469

    Banneo : http://prntscr.com/9eqz3y

    ---------------------------------------------------------------------------------------------------------------------------------------------

    Español :
    Hola me Bannearon Ayer COMPRE el Rango Oro Bueno estube jugando y eso y despues al otro dia Que es hoy me iva un Poner un grabar Y Cuando Entre al Servidor me decia baneo y yo sin nada ise me podrian desbanear

    (Es el servidor en el que mas juego y grabo con mis subs ) :(

    Banneo : http://prntscr.com/9eqz3y

    :(:(:(:(:(
     
    Last edited: Dec 16, 2015
  4. MisterBigChin

    MisterBigChin Member

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  5. Iselciour

    Iselciour Member

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    You should email support@cubecraft.net for this particular problem. A reply might take a while, so be patient :)

    ~Locked
     
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