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Delayed payment, echeck.

Discussion in 'Bug Reports/Support' started by JoorMoes, Sep 15, 2014.

  1. JoorMoes

    JoorMoes Member

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    @halothe23
    hey,

    I have been waiting for about 2 weeks for my rank now, and still i don't have the rank i want.
    i dont think i did something wrong i spelled my name the correct way, payed with paypal and that's the only way how to pay right?
    I also asked some admins/mods, they told me that i payed with Echeck.
    Me and my brother don't even know what that is but anyways the staff said i need to wait 1 week and then i'll get my rank, could this be a bug?

    the weird part is, that the money went from the bank acount still i dont have my iron rank.
    please fix this.
     
  2. Marco Slater

    Marco Slater Owner Staff Member Owner

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    Well, it still seems to be.

    I can't tell you much more then what I'm able to see myself:

    Screen Shot 2014-09-15 at 19.26.07.png

    They usually clear, unless your payment method has some issues. (As a reminder, PayPal is the gateway the payment method can be anything from Credit cards to bank checks.)
     
  3. JoorMoes

    JoorMoes Member

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    So i still have to wait 7 days?!
     
  4. Marco Slater

    Marco Slater Owner Staff Member Owner

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    According to the date the payment was made the 7 days expired yesterday. If it didn't give you your ranks however, that means it did not get the money yet, not much I can do about it, check with PayPal/Your payment provider.
     
  5. JoorMoes

    JoorMoes Member

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    Oke thx for helping how long can this take?