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Cubelets not being given at end of game

Discussion in 'Bug Reports/Support' started by JoshK_, Jul 26, 2016.

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  1. JoshK_

    JoshK_ Member

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    IGN: JoshK_
    Game: Minerware
    Description: At the end of the game (literally as I was being sent back to the lobby), I was given a cubelet, however when I tried to actually 'equip' the cubelet I was told that I didn't have any. I've waited over 10 minutes and relogged a few times just to make sure there wasn't a delay in updating the database however the issue hasn't been rectified.
    Screenshot:
    [​IMG]

    Thanks!
     
  2. Donald Trump

    Donald Trump Member

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    We would need video evidence. Screenshots don't prove much, you could've opened the cubelet in the mean time.
     
  3. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    As said above you need video evidence to prove that you didn't get the cubelet. Sometimes people fake not earning their cubelet even though they did. You can't tell if you opened one or not since when you do open one up, there is no message that says you have opened a cubelet.
     
  4. JoshK_

    JoshK_ Member

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    Not much I can do in regards to video evidence. I don't record all of my gameplay - therefore all you have is my word I guess. Honestly I'm not too bothered about getting the cubelet (I'm sure I'll find another at some point anyway) - I'm just reporting the bug so hopefully this doesn't happen again to myself or anybody else.
     
  5. Donald Trump

    Donald Trump Member

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    Without video we don't know if you opened the cubelet midway through, unfortunately.