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Can't buy rank.

Discussion in 'Bug Reports/Support' started by VincentGames_YT, Jan 28, 2016.

  1. VincentGames_YT

    VincentGames_YT Member

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    I wanna upgrade me to emerald (i'm diamond) and if i go to the store and i try to purchase it it says: You are not allowed to purchase this item.
     
  2. VincentGames_YT

    VincentGames_YT Member

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    Whole text:
    Whole network:
    - Access to coloured chat
    - Access to coloured signs
    - /Color, Ability to change the colour of your name
    - Cool looking ||Emerald|| prefix
    - Emerald, green coloured name in tab and above your head
    - 60 Friends
    Lobbies:
    - Access to tons of features in the vanity menu, for more details check out the vanity menu.
    - Claim rewards from reward chests:
    * Iron rank's weekly bonus
    * Lapiz rank's weekly bonus
    * Gold rank's weekly bonus
    * Diamond rank's weekly bonus
    * Emerald rank's weekly bonus
    SkyWars:
    - Vote for chest types (Op/Normal/Basic)
    - Vote for time (Day/Sunset/Night)
    KitPVP:
    - Choose the area to spawn at
    Creative:
    - Access to worldedit commands (listed at spawn)



    You're not allowed to purchase this item.
     
  3. xMegaCoolx

    xMegaCoolx Member

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  4. VincentGames_YT

    VincentGames_YT Member

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    Please just help
     
  5. xMegaCoolx

    xMegaCoolx Member

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    Maybe try another browser?
     
  6. Think Games

    Think Games Member

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    Are you purchasing the plain emerald rank 100 GBP or are you purchasing the rank up from Diamond to Emerald.(30 GBP) I'm pretty sure it will say you aren't allowed to purchase if you choose the regular rank. To chose rankup click Rank Up in the store and click "To Emerald" then buy the one that says Diamond to Emerald.
     
  7. dwayne

    dwayne Sr. Mod Staff Member Sr. Moderator

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    Like said above, if you have an existing rank you will need to look in the upgrade tab.