ban after buying emerald to obsidian

Discussion in 'Suggestions' started by SrVacuno, Sep 27, 2015.

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  1. SrVacuno

    SrVacuno Member

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    Hello I need your help,
    They have banned me cubecraft when buying the emerald to obsidian by "Payment error" I hope I can unban D:
    My nick is : 50SombrasDeExuZz
    Thanks You D:
     
  2. Younisco

    Younisco Sr. Mod
    Staff Member Sr. Moderator

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    Younisco
    Sr. Mod
    PLUS
    Perhaps you have made a chargeback before / after purchasing your rank up. @Joe Henry is the donation manager - he should know what's wrong. :3
     
  3. Joe Henry

    Joe Henry Customer Support
    Staff Member Support

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    joehenry
    Admin
    Hello,

    Thanks for tagging me @Younisco.

    I'm sorry but the 50SombrasDeExuZz is not a valid minecraft username, will you please drop us an email (support@cubecraft.net) with your Minecraft Username, Transaction ID & the date of purchase.

    Thanks!
    - Joe.
     
    Younisco likes this.
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