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Appeal Error

Discussion in 'Bug Reports/Support' started by Huang, Nov 7, 2016.

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  1. Huang

    Huang Member

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    Today And Yesterday I tried to appeal for TheCoolCreeperH which got banned for compromise account. I changed my password and try to appeal but all it keep saying is '404 Whoops, that page was lost in the void.' Please help.
     
  2. Cynamooo

    Cynamooo Member

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    Try to contact the person who banned you in a PM (Private Message), in this case, you were banned by marco slater, so try to contact him. Compromised account means they think someone (besides you) has acces to your account, that's why you have to change your password (in case you didn't know). Contacting marco slater is the only thing you can do because you can't appeal for some reason, but stay calm and polite ;)
    Good luck!
     
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  3. Buuuddy

    Buuuddy Member

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    As far as I know, people automatically get banned for 'compromised account' without Marco personally banning them. Even though it displays his name on the appeal site, I was told that this happens automatically. :p Because of this, I'd recommend to contact support@cubecraft.net. They aim to reply within 48-72 hours, which is most likely faster than a reply from Marco himself.
     
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  4. Cynamooo

    Cynamooo Member

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    I have no idea, but now I've learned something new today :p
     
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  5. Huang

    Huang Member

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    Thanks for helping me. :D
     
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  6. Orangeric88

    Orangeric88 Mod Staff Member Moderator

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    Be sure that the place you are appealing at is here: https://appeals.cubecraft.net/ Also, make sure you have the correct code for your appeal. To check, try logging into CubeCraft again with the appeal on the ban screen. Any futher questions, PM Marco Slater (as he was the one that banned you) or me (Orangeric88).

    ~ Locked
     
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