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Someone reply to my thread in Tech Support, great suggestion right

So i got this account from a friend a while ago and when going on CubeCraft i noticed it was muted for apparently advertising. So i tried to go and appeal and this happens every time: Ban ingame:.

I bought this account off someone and apparently he got muted for advertising and now i want to appeal at https://appeals.ccgn.co/ and i can't because when i enter my username and click 'Start Appeal' it refreshes the page and asks the same thing and the field is blank again.. Help?

So i bought this account off someone and it seems like he is muted for advertising. Now i want to appeal and whenever i enter my username and press 'Start Appeal' the page just refreshes and the box with my username in it is empty again.