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Dear Cubecraft family, im playing on this server since 2 years and i record on it every day... so I bought myself the diamond rank... after a payment error of a credit card change i got banned for a year... i talked to the support and they gave me everything back. Before one week i bought the...

Dear Support Team, my name is CaptainCubecraft, and im playing since 2 years on cubecraft. Today, when i logged in, my diamond rank, wich i purchased last week was gone. I tried to reconnect, but also my kits and everything was gone... can you help me???