Note 1: I don’t know how CubeCraft is managed, and you might understand that from reading my thread. This is just to give my opinion on the confidentiality of almost everything.
Note 2: I will be talking about Staff Members a few times. I won’t say their names to ensure they don’t get in trouble for telling me things.
Note 3: I am aware that this is a very long thread. If you want to comment, please base yourself on the whole thread, and read it thoroughly, don't just read one paragraph then give a comment, your comment might be explained later on.
Today I would like to give my opinion on the transparency and clarity in CubeCraft. I think and know that at least some people share my opinion, also staff members, so this didn’t just come out of nowhere.
I mean how CubeCraft keeps everything strictly confidential until it’s released. The only thing they sometimes give is one unclear screenshot so that we know a game is going to come in the next few days. But that’s not what we’re interested in. We want to know what CubeCraft’s priorities are in the long term. If it is new games, fixing bugs or something still completely different.
Everything, and I mean EVERYTHING is kept strictly confidential. If you leak one little thing you’re fired as a staff member. It feels as if you’ve tried to keep a little confidentiality, which I understand, and which is completely fine. But the problem is that you’ve driven it too far. You’ve made everything confidential, which is too much. Staff members have told me that it’s hard for them to get what they need being a staff member because everything is so confidential.
Because people don’t know anything about what CubeCraft is focussing on, it’s very hard to write detailed feedback/suggestions about that. You can’t know what they are focussing on, and that’s why you must stay very vague in your feedback. If you’d know something like “We’re going to add a game, then fix some major bugs, then start working on another game again.”, the feedback threads could be a lot more specific. We could tell you guys what WE want you to focus on, in relation to what you’ve told us you’re planning to do.
I hope, and really think, that what the community wants is still the most important to you, even though it sometimes seems to us as if you ignore us. People are starting to draw their own conclusions because of this. It’s time for you to wake up and see that your community starts to doubt if you listen to them. If you don’t start giving us more clarity and transparency you will be losing community members because it sometimes really does feel as if you don’t listen to us. A lot of suggestions about focussing on fixing bugs first are either completely ignored or responded to by a staff member that has predetermined that they will never listen to the suggestion. It’s important to listen to us, community members as we’re the ones who keep you running. Without us you’d be nowhere, so it’s necessary to listen to us with an open mindset and be ready to maybe say we’re right when we are. There’s no harm in admitting that you’re wrong. It makes you seem grownup and mature enough to admit that you make mistakes. It will certainly make me happy if I can see that my favourite server has moved on to a next level and is now ready to admit their mistakes.
I got this idea from @KitsuneToru. It is to let CubeCraft do an update on what their priorities are, and what they will be doing in the coming months every few months. 3 or 4 times a year would be great, just to keep the community informed a little bit about what’s happening behind the scenes and to show that you haven’t forgotten about us. We can either see that you start focussing on what we want you to focus on, or we can see that you don’t, and write detailed and specific feedback about that.
A solution that will have to go alongside the other one, is just relaxing a little more. It doesn’t harm you in any way to just tell us “Yes we’re working on a game.”, without mentioning in any way what the game will be about. You can just relax a little more in general, a lot of things you’re very strict about now won’t harm you at all if people know a tiny little bit about it. It would only do you good, as the community would have more trust in that you listen to us, and that is, obviously, a good thing. For example, it's useless that staff can't tell us that they can use a staff chat. It's not a secret that they can, and everyone knows that, but they can't tell. No one is going to get harmed if you tell us small things. Another thing is that your chances of getting accepted as a helper decrease if you tell your friends you have an interview. That's such a stupid rule, and even normal people are forced to have a certain confidentiality, maybe totally out of their will. These are just examples of uncountable things that are unnecessarily made confidential.
A third thing you will need to do, is admit that you sometimes make mistakes as well, as I mentioned earlier. Showing that you have made mistakes isn’t something bad. Learning from those mistakes and now doing something different, is even something good! Keeping repeating the same mistakes because you’re to stubborn to change is however something bad. It is the mistakes which we learn from that make us stronger. No server can be perfect from their first try. The way in which you show that you’re a well-managed server is by admitting your mistakes, moving on and learning from them so you don’t make the same mistakes repeatedly. We as a community try to tell you what you do wrong, but if you’re to stubborn to admit that we’re right, you’ll not be the same quality server as if you do. I really love CubeCraft, and that’s why I give such open critic, but I would appreciate it if it was listened to, it would only make me love the server even more.
Yes, we can. The community talks are a great step towards more transparency for CubeCraft. But it’s simply not enough. There are some improvements compared to how it used to be, but there need to be more. This is like one bucket of water to extinguish a huge fire.
Thanks for reading my thread, it put quite a lot of time in it. Could you please vote on the poll? I'd like to make a difference with this thread, and for that I need to show that I'm right, and people agree with me. If I'm wrong, and you don't agree with me, could you please vote as well? I would like to know that I misjudged the opinion of the community then.
፧ ⊹.˚ I wish you a Merry Christmas ፧ ⊹.˚
.・。.・゜✭・.・✫・゜・。..・。.・゜✭・.・✫・゜・。..・。.・゜✭・.
Credit to @SunGamma for this last Merry Christmas thingy <3
Note 2: I will be talking about Staff Members a few times. I won’t say their names to ensure they don’t get in trouble for telling me things.
Note 3: I am aware that this is a very long thread. If you want to comment, please base yourself on the whole thread, and read it thoroughly, don't just read one paragraph then give a comment, your comment might be explained later on.
Today I would like to give my opinion on the transparency and clarity in CubeCraft. I think and know that at least some people share my opinion, also staff members, so this didn’t just come out of nowhere.
What do I mean by transparency and clarity?
I mean how CubeCraft keeps everything strictly confidential until it’s released. The only thing they sometimes give is one unclear screenshot so that we know a game is going to come in the next few days. But that’s not what we’re interested in. We want to know what CubeCraft’s priorities are in the long term. If it is new games, fixing bugs or something still completely different.
What’s wrong with the transparency and clarity?
Everything, and I mean EVERYTHING is kept strictly confidential. If you leak one little thing you’re fired as a staff member. It feels as if you’ve tried to keep a little confidentiality, which I understand, and which is completely fine. But the problem is that you’ve driven it too far. You’ve made everything confidential, which is too much. Staff members have told me that it’s hard for them to get what they need being a staff member because everything is so confidential.
Why is this bad?
Because people don’t know anything about what CubeCraft is focussing on, it’s very hard to write detailed feedback/suggestions about that. You can’t know what they are focussing on, and that’s why you must stay very vague in your feedback. If you’d know something like “We’re going to add a game, then fix some major bugs, then start working on another game again.”, the feedback threads could be a lot more specific. We could tell you guys what WE want you to focus on, in relation to what you’ve told us you’re planning to do.
I hope, and really think, that what the community wants is still the most important to you, even though it sometimes seems to us as if you ignore us. People are starting to draw their own conclusions because of this. It’s time for you to wake up and see that your community starts to doubt if you listen to them. If you don’t start giving us more clarity and transparency you will be losing community members because it sometimes really does feel as if you don’t listen to us. A lot of suggestions about focussing on fixing bugs first are either completely ignored or responded to by a staff member that has predetermined that they will never listen to the suggestion. It’s important to listen to us, community members as we’re the ones who keep you running. Without us you’d be nowhere, so it’s necessary to listen to us with an open mindset and be ready to maybe say we’re right when we are. There’s no harm in admitting that you’re wrong. It makes you seem grownup and mature enough to admit that you make mistakes. It will certainly make me happy if I can see that my favourite server has moved on to a next level and is now ready to admit their mistakes.
What can be done about this?
I got this idea from @KitsuneToru. It is to let CubeCraft do an update on what their priorities are, and what they will be doing in the coming months every few months. 3 or 4 times a year would be great, just to keep the community informed a little bit about what’s happening behind the scenes and to show that you haven’t forgotten about us. We can either see that you start focussing on what we want you to focus on, or we can see that you don’t, and write detailed and specific feedback about that.
A solution that will have to go alongside the other one, is just relaxing a little more. It doesn’t harm you in any way to just tell us “Yes we’re working on a game.”, without mentioning in any way what the game will be about. You can just relax a little more in general, a lot of things you’re very strict about now won’t harm you at all if people know a tiny little bit about it. It would only do you good, as the community would have more trust in that you listen to us, and that is, obviously, a good thing. For example, it's useless that staff can't tell us that they can use a staff chat. It's not a secret that they can, and everyone knows that, but they can't tell. No one is going to get harmed if you tell us small things. Another thing is that your chances of getting accepted as a helper decrease if you tell your friends you have an interview. That's such a stupid rule, and even normal people are forced to have a certain confidentiality, maybe totally out of their will. These are just examples of uncountable things that are unnecessarily made confidential.
A third thing you will need to do, is admit that you sometimes make mistakes as well, as I mentioned earlier. Showing that you have made mistakes isn’t something bad. Learning from those mistakes and now doing something different, is even something good! Keeping repeating the same mistakes because you’re to stubborn to change is however something bad. It is the mistakes which we learn from that make us stronger. No server can be perfect from their first try. The way in which you show that you’re a well-managed server is by admitting your mistakes, moving on and learning from them so you don’t make the same mistakes repeatedly. We as a community try to tell you what you do wrong, but if you’re to stubborn to admit that we’re right, you’ll not be the same quality server as if you do. I really love CubeCraft, and that’s why I give such open critic, but I would appreciate it if it was listened to, it would only make me love the server even more.
Can we end with something positive?
Yes, we can. The community talks are a great step towards more transparency for CubeCraft. But it’s simply not enough. There are some improvements compared to how it used to be, but there need to be more. This is like one bucket of water to extinguish a huge fire.
Thanks for reading my thread, it put quite a lot of time in it. Could you please vote on the poll? I'd like to make a difference with this thread, and for that I need to show that I'm right, and people agree with me. If I'm wrong, and you don't agree with me, could you please vote as well? I would like to know that I misjudged the opinion of the community then.
፧ ⊹.˚ I wish you a Merry Christmas ፧ ⊹.˚.・。.・゜✭・.・✫・゜・。..・。.・゜✭・.・✫・゜・。..・。.・゜✭・.
Credit to @SunGamma for this last Merry Christmas thingy <3
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