Member, Male, 26
Regarding the rank that you purchased, did you use the correct IGN? It's also case-sensitive.
That's odd... did you get the receipt thing at the end of the purchase? If not, you may not have actually purchased it.
If you did, start a conversation with @halothe23 and he will sort the issue out for you. have a nice day :)
I have the mail which says i have purchased it. Thanks for the support! have a nice day too